The word “concierge” comes from French expression “comte des cierges” and describes a person, who knew about everything that was happening in a castle or a palace being responsible for upkeeping of rooms and furnishings. Later concierge was also responsible for guests and fulfilling their individual needs.
Boom in tourism caused a need for concierge – a person responsible for guests from their arrival to departure. Today many companies offer concierge services. They provide services to private individuals, companies and apartment buildings.
In order to meet the new trends Wellcome Home includes such service in the rental price. Concierge service includes professional customer support, technical service, legal support during stay and in case of related formalities, consulting, and ensuring customer’s individual needs. This added value distinguishes our company on the market.
Today concierges are present in hotels and top class facilities. They are responsible for customer support, fulfilling customers’ whims, providing tourist information, and anything necessary during a stay. At Wellcome Home clients may count on the same support.
We care about high quality furnishings but also high quality customer service. Our client’s satisfaction is most important for us and it is our pride. We want to be available, meet our clients, get to know their expectations and win their trust – says Marek Bardziński, the owner of Wellcome Home.
Wellcome Home is more than just rental. Concierge is the confirmation that our company focuses on quality and international standards. At each level of cooperation.